Service and Delivery Fees

We charge a fee of $15 for orders to be delivered and $10 for orders to be collected from the store.

Delivery Areas and Days

We deliver to most accommodation on Hamilton Island, including the marina. (only Reef View hotel and Palm Bungalows excluded)

Deliveries are between 9am and 4pm daily. You can choose your delivery day when you submit your order.

It certainly is preferable for someone to be at your accomodation for collection but not necessary. The driver will call you on your mobile within an hour of your delivery, so no need to stay home waiting all day for your groceries to arrive.

Please note we can do deliveries on Public holidays and weekends as well. (no extra charge)

Next day service is available if we receive your order by 10am.

Shop online and pick up your own groceries

Online orders can be picked up from the store between 8am — 8pm every day. Please allow a day for your order to be processed and picked. Same day orders are available if your order is in before 9am and collection after 4pm.

Payment Options

You can pay for your order by using your Visa or Mastercard. Simply follow the prompts on screen to enter your details.

Your Personal Shopper

The personal shopper will hand pick the items you have ordered. To help us meet your specific needs, please type into this box any special details or requirements for choosing produce, meats, etc. (eg: you may like your bananas on the green side or extra ripe.)

All our fresh meat comes from a butcher on the mainland, so most requests need to be in a few days in advance.

Substitutions

You can tick the substitute box if you would like your Personal Shopper to make a reasonable substitution if an item you have selected is unavailable. A substitution will only be made if there is another product very similar to the item originally selected. If you do not tick the box, no substitutions will be made.

Prices

Our aim is to keep our pricing as up to date as possible. The prices that are listed on this shopping list are the actual prices you will pay for an item at our checkout today.

Cigarette Purchases – over 18 yrs ONLY.

Customers may purchase tobacco products from our online store but please note: In order to make a purchase of a tobacco product it is a legal requirement that the person is aged 18 years.

Customer Service.

If you experience any problems with your order please call 49 469 095 within 24 hours of your delivery and we will be more than happy to fix the problem for you. You will need to return the item to the store within 24 hours of delivery for a full refund. There can be no refund for fresh or frozen products.